Terms of Service

These Terms of Service (“Terms”) govern access to and use of the Standardise platform and related services (the “Service”), provided by Standardise Pte. Ltd. (UEN 202630608Z), a company incorporated in Singapore (“Standardise”, “we”, “us”).

Acceptance. You accept these Terms by creating an account, clicking to accept, signing an order form, or using the Service, whichever occurs first. If you accept on behalf of an organisation, you confirm that you have authority to bind it, and “you” means that organisation and each individual it permits to use the Service under its account (“Authorised Users”). Otherwise, “you” means you individually. Standardise and you are each a “party” and together the “parties”.

These Terms incorporate our Privacy Policy, our Data Processing Agreement (“DPA”) and any order form or subscription plan you select (an “Order”). If there is any conflict, an Order prevails over these Terms.

Right to use. Subject to these Terms, we grant you a non-exclusive, non-transferable right to access and use the Service during the Term for your internal business purposes, including the preparation of document bundles for matters you or your organisation are handling.

Accounts. You must provide accurate account information and keep it up to date. Each account and its login credentials are personal to a single Authorised User. You must not share login credentials or allow more than one individual to access the Service through the same account. You are responsible for keeping login credentials confidential and for all activity under your account, including by your Authorised Users. You must notify us promptly of any unauthorised use. If we reasonably believe an account is being shared, we may suspend that account until the sharing stops.

Not legal advice. The Service is a software platform that supports your work. It does not provide legal advice, and its availability does not create any solicitor-client relationship. You remain solely responsible for compliance with applicable court rules, practice directions, tribunal requirements and your professional obligations.

Ownership. You retain all rights in the documents, information and other materials you or your Authorised Users upload to the Service (“Customer Data”) and in the bundles, indexes and other documents the Service generates from Customer Data (“Output”). We acquire no ownership of either.

Our licence. As between the parties, you retain all right, title and interest (including all intellectual property rights) in and to the Customer Data. You grant us a non-exclusive, worldwide, royalty-free right to process the Customer Data to the extent necessary to provide the Service to you, to prevent or address service or technical problems with the Service, or as may be required by applicable law. We access Customer Data only for these purposes.

No AI training. We will not use Customer Data or Output to train, fine-tune or improve any artificial intelligence or machine learning model (“AI”), whether ours or a third party’s, and we require the same commitment from the AI providers we use.

Sub-processors. We use a limited number of service providers to deliver the Service, each bound by written obligations no less protective than these Terms. Our current providers are listed in our DPA.

Your responsibilities. You confirm that you have the rights and any necessary consents to upload Customer Data, and that doing so does not breach any law, court order or duty owed to a third party. You are responsible for reviewing all Output for accuracy and completeness before it is used, filed or served.

You must not: (a) use the Service unlawfully or to upload material that is malicious or that you have no right to use; (b) interfere with or disrupt the Service or attempt to access it other than through the interfaces we provide; (c) reverse engineer, copy or create derivative works of the Service, except as permitted by law; or (d) resell, sublicense or make the Service available to any third party other than Authorised Users.

We and our licensors own all rights in the Service, including its software, templates, designs and documentation. Except for the rights expressly granted in these Terms, no rights are transferred to you.

Usage data. We may collect and use data about how the Service is used (such as feature usage and performance metrics) to operate, secure and improve the Service. Usage data never includes the content of Customer Data or Output.

You are responsible for paying all fees set out in your Order or selected plan (“Fees”), inclusive of any GST or other applicable taxes specified. If you are an organisation, you are responsible for all Fees for the Service, including Fees for each of your Authorised Users where you subscribe on their behalf. Payment is due in advance for each subscription period unless the Order states otherwise.

Renewal. Your subscription runs for the period set out in your Order or selected plan (for example, monthly or annual). It renews automatically for a further period of the same length unless, before the renewal date, you cancel through your account settings. If you cancel your subscription, Fees for partial periods are non-refundable.

Non-payment. If any Fees remain unpaid after the date on which they are due to be paid, we may suspend your access to the Service at any time until payment is made in full.

Publicity. You agree that we may identify you as a customer of the Service, including by using your name and logo in our customer lists and marketing materials. You may opt out at any time by written notice to us, and we will stop such use in new materials within a reasonable period after receiving your notice.

Feedback. If you choose to give us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use it. Any use of feedback or suggestions will be anonymised, and will not identify you or your organisation, unless you consent otherwise. Feedback does not include Customer Data.

Each party will keep the other’s Confidential Information confidential, use it only to perform these Terms, and protect it with at least the care it uses for its own confidential information. “Confidential Information” means any non-public information disclosed by or on behalf of a party in connection with these Terms, whether disclosed before or after acceptance of these Terms and in any form (including written, oral, electronic or visual), including business, financial, technical, operational, legal, client and matter-related information, pricing, product plans, security information and the terms of any Order, in each case that is marked confidential or would reasonably be understood to be confidential given its nature or the circumstances of disclosure. Customer Data and Output are your Confidential Information.

Exceptions. These obligations do not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or is received from a third party without confidentiality obligations. A party may disclose Confidential Information where required by law or court order, giving the other party prior notice where lawful to do so.

Personal data. Each party will comply with applicable data protection laws. We process personal data contained in Customer Data only on your behalf, in accordance with our DPA and clause 3.

Incidents. We will notify you without undue delay if we become aware of a data breach affecting your Customer Data, and will provide reasonable information to assist you in meeting your own notification obligations.

We warrant that we will provide the Service with reasonable skill and care and materially in accordance with its documentation.

Except as expressly stated in these Terms, and to the maximum extent permitted by law, the Service and Output are provided “as available”. This means that: (a) the Service is provided in the form in which it is made available from time to time, and we do not promise that the Service will be uninterrupted, error-free or available at any particular time, as access may be affected by maintenance, updates or factors outside our reasonable control; and (b) all other warranties are excluded, including any warranty that Output will be accurate, complete or fit for filing or service in any court or tribunal without your review.

Neither party is liable for any indirect or consequential loss, loss of profits, revenue, goodwill or data, however arising, even if advised of the possibility.

Each party’s total aggregate liability arising out of or in connection with these Terms or the Service is limited to the Fees paid or payable by you in the three months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law. Clauses 11.1 and 11.2 do not limit your obligation to pay Fees.

These Terms commence when you first accept them and continue for as long as you have an active subscription or account (the “Term”).

These Terms may be terminated: (a) by you, by cancelling your subscription in accordance with your Order or selected plan, in which case termination takes effect at the end of your current subscription period; (b) by us, at any time by giving you 14 days’ written notice; or (c) by either party, immediately by written notice if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice, or becomes insolvent.

If we terminate under clause 12.2(b), we will refund you any Fees paid in advance for the part of your current subscription period falling after the date termination takes effect, calculated pro-rata.

We may suspend access immediately where reasonably necessary to address a security risk, unlawful use or material breach, and will restore access once the issue is resolved.

Upon termination: (a) your right to use the Service ceases; (b) accrued Fees remain payable; and (c) clauses intended to survive (including clauses 3, 5, 7, 8, 11 and 14, and the DPA) survive termination.

We may enhance or modify the Service from time to time, provided we do not materially reduce its core functionality during a paid subscription period.

We may update these Terms by giving you at least 30 days’ notice. Changes take effect on your next renewal or, for material changes required by law or security, on the date stated in the notice. If you do not agree, you may cancel before the changes take effect.

Governing law. These Terms are governed by Singapore law, and the parties submit to the exclusive jurisdiction of the Singapore courts.

Notices. Notices must be in writing and sent by email: to Standardise at legal@standardise.com, and to you at the email address associated with your account.

Assignment. Neither party may assign these Terms without the other’s consent, except that either party may assign them to an affiliate or a successor in connection with a merger or sale of assets, on notice to the other party.

Entire agreement. These Terms, together with any Order and the documents they incorporate, are the entire agreement between the parties regarding the Service and supersede all prior discussions. Each party confirms that, in entering into these Terms, it has not relied on any statement, representation, assurance or warranty that is not set out in these Terms, and it waives any claim it might otherwise have in respect of any such statement, except in the case of fraud or fraudulent misrepresentation.

Waiver and severability. A failure to enforce a provision is not a waiver. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remainder will continue in effect.

Force majeure. Neither party is liable for any delay or failure to perform its obligations (other than an obligation to pay Fees) caused by events beyond its reasonable control, including natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action or changes in law, strikes or other labour disputes, and failures of power, telecommunications, hosting or other third-party infrastructure. The affected party must promptly notify the other party, use reasonable efforts to reduce the impact, and resume performance as soon as reasonably practicable.

Third parties. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

Beta Period. This Schedule applies only while we make the Service available to you as part of our closed beta programme, which runs from 12 August 2026 to 30 September 2026 (the “Beta Period”). During the Beta Period, this Schedule prevails over the rest of these Terms to the extent of any inconsistency. The Beta Period for your account ends on the earliest of: (a) 30 September 2026; (b) the date we notify you that the Service is generally available or that the beta has ended; and (c) the date you enter into a paid subscription. After the Beta Period, this Schedule will be removed from these Terms without further notice and will cease to apply.

No Fees. Access to the Service during the Beta Period is provided free of charge. Clause 6 (Fees and Payment) does not apply during the Beta Period. Nothing in these Terms obliges you to purchase a subscription after the Beta Period, and nothing obliges us to offer one.

Beta status. The Service is provided during the Beta Period for evaluation purposes. Features may be incomplete, may change without notice, and may contain errors. Notwithstanding clause 10.1, during the Beta Period the Service is provided “as is” and we give no performance warranty and no service level commitments.

Your data is protected to the same standard. For the avoidance of doubt, clauses 3 (Customer Data and Output), 8 (Confidentiality) and 9 (Security and Data Protection) and our DPA apply in full during the Beta Period, including the commitment not to train AI models on Customer Data.

Termination and changes. Either party may end participation in the beta at any time on notice, without cause. We may also suspend or limit beta access at any time. Clause 12.4 (effects of termination) applies on any such ending.

Feedback. We will ask you for feedback on the Service during the Beta Period, and you agree to provide the feedback we reasonably request. If feedback is not provided, we may terminate your access to the beta on notice. Feedback is subject to clause 7.2.

Liability cap during the Beta Period. As no Fees are payable during the Beta Period, clause 11.2 is replaced for the Beta Period with the following: each party’s total aggregate liability arising out of or in connection with these Terms or the Service is limited to S$200. Clauses 11.1 and 11.3 continue to apply.

Launch benefit. If you provide the feedback we request during the Beta Period, we will provide you with one month’s free use of the Service following its general availability, on a plan that we designate. This benefit is conditional on your providing that feedback, is personal to you and non-transferable, and does not oblige you to purchase a subscription after the free month ends.